Privacy Policy

Babel provides an English version of our privacy policy for your convenience. Please note that in case of differences in interpretation between the English and Dutch versions, the original Dutch version shall prevail.

Course administration

Babel treats personal information with the highest possible care and confidentiality. In doing so, we meet all the legal requirements of the General Data Protection Regulation (GDPR). Babel stores necessary information about (former) students, clients, staff, exam candidates and organisations. The aim of collecting and storing information is to organise, announce and evaluate the services of Babel.

Only information concerning the following points will be saved:

name, address, city, country, gender, date of birth, e-mail address, telephone number;
course registrations and payment details;
course results and attendance;
data regarding payment agencies (name and address data, contact people); or in the case of DUO (BSN, contract, loan);
placement test and/or report of intake interview.

Your data can be used by babel to inform you of our services and products. Newsletters are always accompanied by a link that allows you to unsubscribe (opt-out link). Please contact Babel via info@babel.nl if you have any questions.

No data will be shared with third parties unless:

necessary for purposes of the performance of an agreement to which the responsible party is a party;
it is necessary as a result of a legal requirement;
it occurs with the permission of the party involved;
it is requested by public legal entities.

Data will not be stored for any longer than necessary regarding the above mentioned aims, with a maximum of ten years after the completion of the last course or exam. (Former) students, clients, staff, exam candidates and businesses have the right to request access to their registered information and possibly for it to be removed.

Data will be stored digitally in highly secured databases. Only Babel employees who need to access the information for the operation of the organisation will have access to the aforementioned data. Furthermore, all those who can access the data will handle such information with professional confidentiality.

Website

This web site uses ‘cookies’. Cookies are small files which are stored on a user’s computer. We use cookies to improve our website, to monitor the usage of our website and to improve our service. Below you will find an overview of the cookies that Babel uses and their use.

Functional cookies

Functional cookies are cookies that are essential for the website to work. For example a cookie that remembers your language setting so that you don’t have to enter it every time you visit our website.

Mailchimp
We use these cookies to register your subscription to our newsletter. We make use of the services of Mailchimp. These particular cookies remember your preferences and prevent you from receiving the same notification when you visit our website. You can check Mailchimp’s privacy policy by visiting their website.

Online training and communication
Courses are sometimes held online. While using websites and software for this, session cookies are stored on your computer, these are automatically deleted when the browser is closed.

Youtube
Embedded content from YouTube is used on the website. In this process, some cookies are stored for proper operation and security. Read Google’s privacy policy here.

reCAPTCHA
To protect the forms on the website from spambots, reCAPTCHA is used. Based on visitor and browser behaviour and properties, each visit is given a risk score, with this score determining whether additional checks are required. This data is processed by reCAPTCHA for the functioning of and improvements to the service. This also involves storing data in the browser.

Analytical and marketing cookies

These cookies help us to improve our website and display tailored online ads based on your website behavior. It helps us to optimise our design and it gives us the opportunity to tailor the website to the needs of our visitors. Babel makes use of the following analytical and marketing cookies.

Google Analytics and Google Tag Manager
We make use of Google Analytics to analyse the behaviour of our visitors. We make use of Google Analytics in a privacy-conscious manner. In order to be able to provide you with personalised offers, for instance on external website, we make use of Google Tag Manager.

We make use of a processing agreement.
We make use of Anonymize IP which anonymises the last 8 digits of your IP-address before communicating these details to Google.
We only save this particular dataset for a period of 26 months. After this period of time the data is removed automatically.
Would you prefer not to be part of this analysis? Google also offers an opt-out option. You can install a special browser add-on. View this page for more information. In addition, it is possible to change your settings for Google ads. Visit the website of the Network Advertising Initiative to opt-out of tailored advertising cookies.

Hotjar
This cookie is used to analyse the behaviour of our visitors by analysing their scrolling, viewing and clicking behaviour. This cookie also allows us to show polls on certain pages of our website.

We make use of a processing agreement.
Hotjar saves this information in a pseudo-anonymous user profile. We and Hotjar will never use this information to identify individual users. We will not connect this information to other data of specific individuals.
We only save this particular dataset for 1 year. After this period of time the data is removed automatically.
Would you prefer not to be part of this analysis? Hotjar also offers an opt-out option. Please consult their website and their privacy policy.

Olark Livechat
These cookies are related to Olark Livechat and they allow us to help you via livechat.

We make use of a processing agreement.
Olark does not save your IP-address when you visit our website.

Changes in this policy

Babel retains the right to change the content of this privacy policy. This privacy policy is intended to show the uses of our website. Possible changes on this website can cause changes in this privacy policy. We would advise you to consult this page regularly. Participants and employers are explicitly informed about this privacy policy when they enrol for a course at Babel.

Contact

We are committed to transparency and strive to handle your personal data responsibly. Should you have any questions or comments regarding our privacy policy, please do not hesitate to contact us at privacy@babel.nl.

This privacy policy was last updated on 01-01-2024